I was very happy with both Josh who did the gutter installation and Aaron our salesman. I am happy with our final product. However, our back gutter was ordered in early September and our job was finished in January 2021. I was told by Aaron that it could be 6 weeks for installation so I was planning for that. The problem came when the old gutter was removed and some wood had rotted behind the gutter. I was told a new crew had to replace soffit so it was another six weeks before I was given a date for that repair. I was promised that they would send the gutter crew back shortly to finish the job. It was another 6-7 weeks before they returned and only after I had to call and push them. Everyone I talked with and worked with were excellent but who ever is doing the scheduling has a long way to go. My biggest frustration was they knew when they were coming out to repair the soffit and yet still could do no better than taking another 6 -7 weeks. I have gutter covers I was planning on using RGS for when we replace our roof because they do good work but I am struggling with their scheduling.